Privacy Policy

Effective: 13 June 2026

1. Who We Are

PLANIT INNOVATIONS UK LTD operates BRICKS by TILE. We are the data controller for account data, and a data processor for the deal and property data you store, under UK GDPR.
Registered address: 3rd Floor, 86-90 Paul Street, London, England, EC2A 4NE
Company number: 17071896
Contact: hello@gettile.co.uk

2. What Data We Collect

Account: name, email, password (hashed), company, subscription. Usage: pages visited, features used. Deals and portfolio: vendor, agent and tenant names and contacts, property addresses, deal figures, communications, ledger entries, documents you upload. Payment: via Stripe (we never store card details). AI: prompts sent to Grout via the Anthropic API. Public demo: anonymous usage events with a salted hashed IP, never linked to a person.

3. How We Use It

To provide BRICKS, process payments, send service communications, generate AI-assisted content, meet legal obligations and keep the platform secure. We do not sell data and we do not use it for advertising.

4. Legal Basis

Contract, legitimate interests, legal obligation, consent (UK GDPR).

5. Third Parties

Supabase (database, EEA), Anthropic (AI), Stripe (payments, PCI-DSS), Netlify (hosting), Google (optional: Drive storage and the off-site backup written to your own Google Drive). Public property data lookups (HM Land Registry, the EPC register, planning.data.gov.uk and similar) receive only the postcode being searched.

6. Retention

Active accounts: while active. Cancelled accounts: a 30-day grace and export window, then personal data is deleted; records belonging to an ongoing organisation remain with that organisation. Deal and property records are additionally protected by a rolling archive retained for up to 7 years to support your statutory record-keeping; deleting your organisation removes them. Anonymised aggregate data may be kept longer.

7. Your Rights

Access, correct, delete, restrict, port your data, withdraw consent. Settings includes a self-service "Download my data" export. Contact hello@gettile.co.uk (30-day response). Complaints: the ICO. Our ICO registration reference is ZC111604.

8. Security

HTTPS throughout, hashed passwords, row-level access controls, daily archives and an off-site backup option to your own Drive. Prompt breach notification.

9. Cookies

See the Cookie Policy.

10. Children

Not for under-18s.

11. Changes

Email or in-app notice before material changes.

12. Contact

hello@gettile.co.uk